Open Daily • Local Pickup

Terms & Conditions

Please read these terms carefully before using our website or placing an order.

Last updated: June 2025

1. Agreement to Terms

By accessing or using the Arada Market website (aradamarket.com) or placing an order, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, customers, and users of the site. If you do not agree to all terms, please do not use our website or services.

Arada Market ("we," "us," or "our") operates at 5711 Telegraph Ave, Oakland, CA 94609. These terms govern your use of our website, purchase of our products, and any related services.

2. Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or substitute items without notice. Product descriptions, images, and pricing are provided in good faith but may contain errors or variations — particularly for imported, handmade, or seasonal goods.

  • ·Perishable and seasonal items are subject to availability at time of fulfillment.
  • ·Imported goods may vary slightly from images due to packaging or product variations at the source.
  • ·We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud.
  • ·Out-of-stock items will be refunded or substituted with your approval.

3. Pricing & Payments

All prices are listed in U.S. dollars and are subject to change without notice. Applicable California sales tax (currently 10.25% in Oakland) will be added at checkout. Grocery food items may be exempt — tax classification is determined at time of sale.

  • ·We accept Visa, Mastercard, American Express, Apple Pay, and other payment methods displayed at checkout.
  • ·Payment is charged at time of order placement for online purchases.
  • ·If a pricing error occurs, we will notify you before processing and give you the option to cancel.
  • ·Failed payments may result in order cancellation.

4. Order Cancellations

Standard orders may be cancelled within 1 hour of placement. Bulk orders may be cancelled up to 24 hours before the confirmed fulfillment date, unless a deposit has been processed. To cancel, contact us at (510) 547-8332 or info@aradamarket.com immediately.

5. Customer Responsibilities

  • ·You must provide accurate contact, shipping, and payment information.
  • ·You are responsible for ensuring someone is available to receive delivery or pick up your order during the pickup window.
  • ·You are responsible for storing perishable goods properly after receipt.
  • ·You must be 18 years or older to create an account or make a purchase.
  • ·You agree not to use the website for unlawful purposes or in violation of these Terms.

6. Prohibited Activity

You agree not to:

  • ·Scrape, copy, or reproduce any part of our website without permission.
  • ·Attempt to gain unauthorized access to any part of our systems.
  • ·Submit false or fraudulent orders, reviews, or contact requests.
  • ·Use the site in a way that could disable, damage, or impair the website or interfere with other users.
  • ·Misrepresent your identity or affiliation.

7. Intellectual Property

All content on this website — including text, images, logos, product descriptions, design elements, and graphics — is the property of Arada Market or its licensors and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by California law, Arada Market shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services — including but not limited to product reactions, delivery delays, perishable spoilage after delivery, or third-party product variations.

Our total liability to you for any claim shall not exceed the amount you paid for the specific order giving rise to the claim.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising from these Terms or your use of our site shall be resolved through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration in Alameda County, California, in accordance with the American Arbitration Association rules — except that either party may seek injunctive relief in court.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes are effective upon posting to this page. Your continued use of the website after changes constitutes acceptance of the new terms.

11. Contact

For questions about these Terms, contact us:
Arada Market
5711 Telegraph Ave, Oakland, CA 94609
Phone: (510) 547-8332
Email: info@aradamarket.com